Use these recommendations and procedures to troubleshoot and avoid wireless connectivity issues. If the tool cannot find your printer, read the following lists of troubleshooting tips to connect your printer.įor detailed information on how to connect your printer or if you get an error message when trying to connect, go to the HP Customer Support page, type your printer model, and then search for the document on installing your printer for a USB, wired Ethernet, or wireless connection or for the error message that displays. Reset the printer hardware or memory : Click Printer, and then click Resets to select a reset option that relates to your issue. Open the printer’s web-based software network printers : Click Printer, and then click Open Printer Web Page to access advanced printer settings in the Embedded Web Server. To get your printer claim code, click Print ePrint Instruction Page. Get printer hardware and software information : Click Printer, and then click Advanced Printer Data to locate the serial number, warranty status, software and firmware versions, and printhead information. Also find ink and toner cartridge numbers, warranty status, and install dates.
0 kommentar(er)
